SUNNYVALE, Calif., July 16, 2024 /PRNewswire/ -- Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers, today announced that it ...
During the AWS keynote at Enterprise Connect today, Pasquale DeMaio, general manager for Amazon Connect, announced the newest functionality being for its CCaaS solution, Amazon Connect. Amazon Connect ...
Ping Identity, the Intelligent Identity solution for the enterprise, announced the availability of its Workforce Identity Solutions in AWS Marketplace. These cloud-ready solutions enable enterprises ...
The last few months have seen exponential growth in the usage of Microsoft Teams. This can be illustrated from the fact that on March 31 alone, the app handled nearly 2.7 billion minutes of calls.
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