“If that McFlurry machine is broken, I’m coming through that drive-thru window,” wrote one person under a post on X about the new treat. “Given the number of broken ice cream machines, I have a better ...

The inside of a Taylor C709 ice cream machine, as seen from the back with the cover over the electronics removed. (Credit: iFixit) Raising a likely somewhat contentious topic, iFixit and Public ...

McDonald’s soft-serve ice cream tastes good, but as patrons of the fast food chain know, the cold sweet treat is not available almost most of the time because the machines that make them are always ...

Every few weeks, usually at night, I have a sudden craving for vanilla soft serve from McDonald’s. But just as I start to fantasize about the immaculate, snow-white swirl, I remember the futility of ...

Six months ago, a tiny startup called Kytch sued Taylor, the billion-dollar manufacturer of McDonald's notoriously broken ice cream machines. For years Kytch had sold a small device that hacks those ...

The material extends the company’s Metalvac portfolio and is intended as an alternative to conventional laminate structures ...

An alleged store manager has shown the lengthy process involved in setting up a McDonald's ice cream machine after cleaning, which he described as the main reason they're so often not working.

Want to know why the ice cream machine always seems to be broken at McDonald's? NPR's Kelsey Snell talks with Andy Greenberg, of Wired, who has investigated this long-standing and vexing issue. DAME ...