Is the traditional command-and-control operations management model — which reigned supreme for decades in an era of relative stability and predictability — finally dead? All the signs we see say it is ...

Learn about model risk, its causes, management strategies, and real-world examples from financial industry pitfalls. Unlock ...

Legacy metrics—uptime, latency, MTTR—no longer capture operational value in an AI-driven world. Mean time to prevention (MTTP ...

Facing constant challenges to reduce costs, improve quality, and enhance the patient experience, the healthcare industry needs professionals who not only understand industry standards but also ...

Labor shortages and rising expectations for operational performance are prompting many businesses to reassess traditional management models, write Savills Vietnam analysts.

Too often, discussions about generative AI revolve around the tasks it can perform rather than the business objectives it can support. To assess the value of investments in generative AI models, ...

There are a few great reasons that utilities and the energy industry, in general, are looking for the next big thing. Whether that’s in distributed energy generation or demand flexibility to free up ...

A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...