Collecting qualitative customer data seems an obvious thing to do yet too many businesses miss doing so. It would help make sense of service experience. While us CRM types love facts and figures, ...
Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more There is an implicit assumption in most ...
Early-stage company raises $3.9 million to automate qualitative analysis powered by the GPT-3 advanced natural language system SAN FRANCISCO--(BUSINESS WIRE)--Viable, an analytics startup using ...
The accelerating pace of disruption to business models means brands must be agile enough to make informed decisions within days—or even hours. They can thrive or fail based on their ability to make ...